Nayomi Sanctuary Resort Policies
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Standard Check-in time is 2 PM; check-out time is 12 NN (For Villa Accommodation)
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Check-in time is 3 PM; check-out time is 1 PM (For Glamping Accommodation)
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For Walk-Ins, accommodation is subject to availability.
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Pets are strictly not allowed.
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Ocular visit is allowed but scheduled at least a day prior to visit. Nayomi Resort can accommodate a max of 3 persons for a 30-minute short tour between 9AM to 4PM.
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NO Wi-Fi.
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Free Parking spaces on a first come, first serve basis.
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If there is an occurrence of unavoidable casualty, refund is not guaranteed.
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In case of acts of God (disaster, calamity and the like), refund is not guaranteed.
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All published prices are subject to change without prior notice.
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If any of the rules have been violated, the guest will be charged accordingly.

PAYMENT
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50% of the full amount is required as DOWN PAYMENT to reserve a room.
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Kindly email the copy/photo of the deposit slip of 50% DOWN PAYMENT .
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Down payment is NON-REFUNDABLE.
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You can settle your payment via manual bank deposit or online fund transfer or major credit cards at the checkout page (powered by Paypal).
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For Paypal payment, please be informed that there is a transaction fee on top of the total amount per transaction (charge is non-refundable and will be added to your full payment). Paypal will also automatically charge you 100% of the total amount.
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PWD & Senior Citizen discounts are honored. ID bearers must be present upon check-in for verification purposes otherwise, discount is VOID.
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Nayomi Resort reserves the right to cancel the reservation in the event of failure to submit prepayment, credit card authorization form, or bank deposit slip prior to the deadline.
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Remaining Balance must be settled 7 days prior your arrival date.
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Additional food orders and other requests shall be made payable upon check-out.
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Additional charge per head is P1200.00 with FREE breakfast. (For Villa accommodation.) *VAT & Service charge exclusive.
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Additional charge per head is P1000.00 with FREE breakfast. (For Glamping accommodation.) *VAT & Service charge exclusive.
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Children below 7 years old are FREE of charge without breakfast.
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Charge for early check-in and late check-out is P500.00 per hour/per room.
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Card Fraud Control: To protect credit card owners from fraud, the guest is required to present the actual credit card used in making the online booking and a valid government issued photo ID of the card owner upon check-in. If the card owner is not the one staying at the resort, the guest is required to present a letter of authorization signed by the card owner, clear photocopies of the front and back of the credit card used and a valid government issued photo ID of the card owner. Nayomi Resort reserves the right to refuse the guest to check-in for failure to comply with these requirements or may cancel a confirmed reservation if a booking is suspected to be made using a fraudulent credit card.
ROOMS
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NO SMOKING in all room accommodation. Penalty charge is P10,000.00 per room.*VAT exclusive. We have a designated smoking area near the Anahaw Restaurant.
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Bringing of food is strictly prohibited.
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Vanity kits (shampoo, conditioner and soap) are provided for 2 persons only. (For Villa accommodation only)
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Additional kits are available for purchase at the Reception.
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Damage to Resort Property: Nayomi Resort reserves the right to charge guests the cost of repairing damage, caused by the deliberate, negligent or reckless act of the guest to the resort’s property or structure.
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Should this damage come to light after the guest has departed, we reserve the right to make a charge to the guest’s credit / debit card, or send an invoice for the amount to the registered address.
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FOOD & ANAHAW RESTAURANT
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Bringing of outside food and drinks are strictly not allowed.
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Ordered food and drinks can only be consumed at the Anahaw Restaurant.
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Bringing of food inside the rooms is strictly prohibited.
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Anahaw Restaurant is for dine-in only.
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Anahaw Restaurant is open until 9PM only.

CANCELLATION POLICY (FOR FULLY PAID ONLY APPLIES)
Should the guest wishes to cancel the reservation under any reason or circumstance:
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50% of the full amount is FULLY REFUNDABLE 7 days prior to arrival date.
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80% of the full payment is NON-REFUNDABLE 1 day prior to arrival date.
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100% of the full payment is NON-REFUNDABLE on the arrival date.
Nayomi Resort will not be liable for any reasons of cancellation from the guest.
*The following policies are intended as guidelines only and are subject to change at the sole discretion of Nayomi Sanctuary Resort Management.