Nayomi Sanctuary  Resort Policies

  • Standard Check-in time is 2 PM; check-out time is 12 NN (For Villa Accommodation)

  • Check-in time is 3 PM; check-out time is 1 PM (For Glamping Accommodation)

  • For Walk-Ins, accommodation is subject to availability.

  • Pets are strictly not allowed.

  • Ocular visit is allowed but scheduled at least a day prior to visit. Nayomi Resort can accommodate a max of 3 persons for a 30-minute short tour between 9AM to 4PM.

  • NO Wi-Fi.

  • Free Parking spaces on a first come, first serve basis.

  • If there is an occurrence of unavoidable casualty, refund is not guaranteed.

  • In case of acts of God (disaster, calamity and the like), refund is not guaranteed.

  • All published prices are subject to change without prior notice.

  • If any of the rules have been violated, the guest will be charged accordingly.

PAYMENT

  • 50% of the full amount is required as DOWN PAYMENT to reserve a room.

  • Kindly email nayomiresort@gmail.com the copy/photo of the deposit slip of 50% DOWN PAYMENT .

  • Down payment is NON-REFUNDABLE.

  • You can settle your payment via manual bank deposit or online fund transfer or major credit cards at the checkout page (powered by Paypal).

  • For Paypal payment, please be informed that there is a transaction fee on top of the total amount per transaction (charge is non-refundable and will be added to your full payment). Paypal will also automatically charge you 100% of the total amount.

  • PWD & Senior Citizen discounts are honored. ID bearers must be present upon check-in for verification purposes otherwise, discount is VOID.

  • Nayomi Resort reserves the right to cancel the reservation in the event of failure to submit prepayment, credit card authorization form, or bank deposit slip prior to the deadline.

  • Remaining Balance must be settled 7 days prior your arrival date.

  • Additional food orders and other requests shall be made payable upon check-out.

  • Additional charge per head is P1200.00 with FREE breakfast. (For Villa accommodation.) *VAT & Service charge exclusive.

  • Additional charge per head is P1000.00 with FREE breakfast. (For Glamping accommodation.) *VAT & Service charge exclusive.

  • Children below 7 years old are FREE of charge without breakfast.

  • Charge for early check-in and late check-out is P500.00 per hour/per room.

  • Card Fraud Control: To protect credit card owners from fraud, the guest is required to present the actual credit card used in making the online booking and a valid government issued photo ID of the card owner upon check-in. If the card owner is not the one staying at the resort, the guest is required to present a letter of authorization signed by the card owner, clear photocopies of the front and back of the credit card used and a valid government issued photo ID of the card owner. Nayomi Resort reserves the right to refuse the guest to check-in for failure to comply with these requirements or may cancel a confirmed reservation if a booking is suspected to be made using a fraudulent credit card.

ROOMS

  • NO SMOKING in all room accommodation. Penalty charge is P10,000.00 per room.*VAT exclusive. We have a designated smoking area near the Anahaw Restaurant.

  • Bringing of food is strictly prohibited.

  • Vanity kits (shampoo, conditioner and soap) are provided for 2 persons only. (For Villa accommodation only)

    • Additional kits are available for purchase at the Reception.

  • Damage to Resort Property: Nayomi Resort reserves the right to charge guests the cost of repairing damage, caused by the deliberate, negligent or reckless act of the guest to the resort’s property or structure.

    • Should this damage come to light after the guest has departed, we reserve the right to make a charge to the guest’s credit / debit card, or send an invoice for the amount to the registered address.

FOOD & ANAHAW RESTAURANT

  • Bringing of outside food and drinks are strictly not allowed.

  • Ordered food and drinks can only be consumed at the Anahaw Restaurant.

    • Bringing of food inside the rooms is strictly prohibited.

  • Anahaw Restaurant is for dine-in only.

  • Anahaw Restaurant is open until 9PM only.

CANCELLATION POLICY (FOR FULLY PAID ONLY APPLIES)

Should the guest wishes to cancel the reservation under any reason or circumstance:

  • 50% of the full amount is FULLY REFUNDABLE 7 days prior to arrival date.

  • 80% of the full payment is NON-REFUNDABLE 1 day prior to arrival date.

  • 100% of the full payment is NON-REFUNDABLE on the arrival date.

 

Nayomi Resort will not be liable for any reasons of cancellation from the guest.

*The following policies are intended as guidelines only and are subject to change at the sole discretion of Nayomi Sanctuary Resort Management.

JM Katigbak Street, Barangay Alangilan, Balete Batangas, Philippines 4219

© 2019 by PR | Nayomi Sanctuary Resort

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